The health and wellness systems have been created in the university to provide accessible and equitable healthcare services to meet health and well-being needs of students and employees of LPU in particular, and people staying in the surrounding areas in general. The framework has been created with the understanding that wellness includes the components of physical, psychological, emotional and social well-being. Outreach programs, health insurance, on- going awareness programs, routine check-up camps, collaborations with stake-holders at local, national and international level are the cornerstones of the frame work. We believe that Individuals with high levels of well-being are more productive at work and are more likely to contribute to their communities. This framework sets out the standards for supporting staff to feel well, healthy and happy at work. The frame work is reviewed after every five years and pertinent changes are made periodically.

The health and wellness system at LPU functions with an interdisciplinary team of caring professionals including doctors (general physicians, pathologist, ophthalmologist, dentist, gynaecologist, dermatologist), nurses, paramedics, pharmacists, clinical counsellors, psychologists, physiotherapists, sports and physical education coaches, administrative support staff, dieticians and a naturopathic doctor. These professionals work within their own disciplines’ scope of practice and function according to guidelines issued by their affiliating regulatory and professional bodies like Guide to Good Prescription Practices by WHO by physicians, IAP guidelines for physiotherapists etc.

3.1 To provide accessible and equitable healthcare services to meet health and well-being needs of students and employees of LPU, in particular and people from surrounding area, in general.
3.2 To create an environment conducive to physical as well as psychological well-being of students and employees of LPU.
3.3 To create awareness regarding various measures for maintaining sexual and reproductive health.
3.4 To provide treatment options other than medicines.
3.5 To plan, promote and assure evidence-based physiotherapy in clinical practice and Service delivery.
3.6 To provide the optimum standard of physiotherapy care and services by the physiotherapy faculty and students.

Health Services at LPU consist of three divisions:
4.1 Uni-Hospital
4.2 Physiotherapy Centre
4.3 Happiness and Wellness centre
4.4 Diagnostic Lab
4.5 Pradhan Mantri Bhartiya Jan Aushadhi Kendra (PM-JAY)

4.1 Uni-Health Centre
Uni Health Centre is fully equipped to take care of the medical needs of the staff, students and general public 24X7. The OPD and emergency services are working for 24X7. The 35 bedded facility is staffed with well qualified doctors, nurses and lab technicians. There are five full time qualified doctors including a general physician, pathologist, ophthalmologist, dentist along with a physician of traditional Ayurvedic system of medicine. A dermatologist and a gynaecologist visit once a week for providing specialty clinics. The hospital has a tie up with a number of referral hospitals for cases requiring specialized medical intervention. The health centre is equipped to provide various services such as handling emergencies, minor surgeries at Minor OT, dental clinic, eye check-up, pharmacy shop for dispensing medicines, six ambulances and a clinical laboratory. Isolation rooms have been separately provided for male and female patients suffering from communicable diseases. There are no consultation charges. Regular health and counselling sessions are conducted for students and staff in hostels and classrooms to enhance heath awareness, personal hygiene and emotional strength by both internal and external experts. Check-up camps are regularly held for students, staff and general public on the campus as well as in the referral hospitals.

All the staff members are either covered under ESIC/PF-Scheme or under health insurance Mediclaim-Policy with a cover of Rs.1,50,000/-. All the international students are covered under group health insurance that provides indemnification of medical expenses incurred by them.

4.2 Physiotherapy OPD
The Department of Physiotherapy caters high-quality physiotherapy services through three physiotherapy outpatient departments located in LPU campus, Phagwara and Jalandhar for the general public. Based on the mantra of evidence-based services, these well-equipped physiotherapy clinics offer various rehabilitation services to the clients. These clinics also support UG and PG physiotherapy students to learn and apply hands-on techniques for various cardiac, neurological, orthopaedic, and sports-related conditions. The timing of OPD service in physiotherapy clinic is 8:00am to 7:00pm. There are no consultation charges. The treatment is provided at the no profit no loss basis. Physical education students and sports persons of/visiting the university and patients from underprivileged community are given completely free physiotherapy services. To support sports among the regular and especially abled persons, a separate physiotherapy facility has been created wherein high end are being used.

4.3 Happiness and Wellness Centre (Psychological Health Care) Happiness and Wellness Centre provides psychological services and professional counselling to students as well as faculty and staff. These include creation of awareness, skilling the staff, particularly faculty and wardens for psychological first aid, evaluation, psychotherapy, follow-ups and referrals. In addition to individual appointments, regular outreach programs on topics such as stress reduction, time management, study skills and cultural adjustment are conducted. The centre collaborates closely with respective academic departments and hostel wardens to ensure successful culmination of every case.

Individual one to one counselling sessions as well as group counselling sessions are conducted. Apart from the cases when the students seek help by their personal choice, they are referred by their faculty members, wardens, friends and at times, even parents. Counselling sessions are conducted in completely confidential manner. In case the counsellors feel, they contact the parents and take their support. Subsequent sessions are also planned if required. Follow ups are done with the students and faculty/wardens/parents.

University has collaborated with Your DOST, India’s first and the largest online mental health and emotional and wellness Platform. This initiative brings expert advice from 900+ experts, with complete privacy, confidentiality and anonymity on a range of subjects including career counselling. YourDOST provides online counselling services 24/7, 365 days a year.

Special Sexual Awareness sessions are arranged for both boys and girls wherein physicians, gynaecologists and psychologists discuss issues like menstrual hygiene, hormonal issues, deviant behaviour, male sexual health etc. A gynaecologist visits every week to cater to any issues of sexual health for female students and staff.

4.4 Diagnostic Lab:
For diagnosis, the hospital has a tie-up with Dr. Lal Path Labs Ltd. which is an international service provider of diagnostics and has set up a lab in the hospital premises itself. Though outsourced, diagnostic and pharmacy services are ensured to give substantial discounts to patients.

4.5 Pradhan Mantri Bhartiya Jan Aushadhi Kendra (PM-JAY):
LPU has opened a Pradhan Mantri Bhartiya Jan Aushadhi Kendra within the premises of the university has been set up to provide the quality medicines at affordable price.

5.1 Responsibility of Implementation
The Clinical Coordinators of the Physiotherapy Department is responsible for the implementation and auditing of the frame work periodically. The clinical coordinator assists the clinical therapist in identifying and implementing the best clinical guidelines of practice for the various orthopedic, neurological and cardio-pulmonary conditions. The HOD of the department is responsible for monitoring its successful implementation.

5.2 Physiotherapy Assessment, Management and Monitoring

5.2.1. Physiotherapy Assessment

• The client attending the physiotherapy OPDs should be evaluated using the standardized physical assessment form.
• The physiotherapist who is evaluating the clients may collect the information for the physiotherapeutic process, where it is necessary/appropriate.
• The client assessment may include information such as demographic characteristics, chief complaints/problems, subjective examination, social history & family history, current medical status, past medical history, current medication or treatments, ruling
• out red and yellow flags, and evaluation records and documents of relevant medical and radiological investigation.
• Evaluation and documentation using quantitative measures which include observation, pain assessment, palpation, and specific physical assessment techniques/tools.
• Required disease or condition-specific quantitative tools are employed which include patient-reported outcome measures (PROM), clinical outcome measures (COM) and patient-reported experience measures (PREM)such as quality of life, social participation and activity limitation measures.
• The clinical physiotherapist/speciality therapists formulate a differential diagnosis, provisional diagnosis and prepare plans of care, both short and long term, based on the assessment obtained from the client, clinical reasoning and best available evidence.
• When the students evaluate the client, the final assessment, diagnosis and care plan is thoroughly reviewed/checked by the clinical therapist or specialist

• The clinical physiotherapist / Speciality therapist should actively engage in evidence- based practice through critical appraisal of available evidence from the various resources not limited to library, literature search engines and internet.
• To have a clinical case presentation once every month to exchange of knowledge and skills among the clinical therapist
• The clinical therapist makes sure that a specific approach of management/treatment is based on clinical reasoning.
• Therapist documents as to why the specific treatment approach has been implemented.
• The best available clinical practice guidelines may be adopted where ever it is feasible.
• The physiotherapeutic intervention goals should be made in consultation with the clients and his/ her family.
• Clinical therapist administers physiotherapeutic treatment according to treatment goals
• The details of treatment (Modality/ exercise) are recorded which includes dose, duration and frequency, which is then signed and dated.
• If the patient is loaned or issued any equipment or tools, the same need to be recorded with documented receiving from the patient
• An appropriate referral system is in place for refereeing the clients with red flags or those that do not fall under the physiotherapeutic treatment to specialty medical care.
• The home care plan should be tailored in consultation with the client and family members, and the significance of physiotherapeutic management in the treatment of the client's condition should be discussed.

• An effective monitoring system is placed to monitor the client’s progress, treatment adherence and revisits.
• The clinical therapist makes effort to monitor the home exercise intervention and document it on the record during the follow-up visit.
• If the client fails to adhere to the home intervention, the therapist discusses with the client in follow-up visits and makes necessary changes in the home care plan if required, and the same need to be documented on the clinical record.

• Free Physiotherapy camps are arranged frequently in villages near LPU, Phagwara, and Jalandhar.
• Camp attendees are given free Physiotherapy services at any Physiotherapy center for 5 days after the respective camp
• Free Health Checkup camps are organized in nearby villages to maintain the general health of the peoples

• There are no consultation charges. The treatment is provided at the no profit no loss basis.
• Physical education students and sportspersons of/visiting the university are provided free consultation and services.
• The clients from underprivileged community are given free physiotherapy services.

Six ambulances are available 24X7 for medical emergencies which can happen anytime. Ambulance services in unihospital are available for carrying a patient to and from hospital.

9.1 Suggestions for tie-ups can be received from any of the stake holders including students, staff, parents, industrial associates and general public
9.2 Tie-ups should be of a nature that may provide services of wider range, additional services, better quality, more convenience, or higher cost effectiveness
9.3 Tie-ups with organizations providing clinical services, Diagnostic services, psychological support services, NGOs, student and staff trainings are encouraged
9.4 Tie-ups at all three levels i.e. local, national and international are encouraged
9.5 Tie-ups can be of multiple nature that may be inclusive of but not limited to medical services, academic collaboration, internships, trainings, clinical exposure, outreach
9.6 Suggestions for tie-ups will be evaluated by a committee comprising three members (One each from DHS, DHR, DSA)
9.7 Once the preliminary approval of tie-up is received from the three membered committee, the terms and conditions will be finalized and final approval will be sought from the O/o the Vice Chancellor
9.8 The MOU for the tie-up is signed and information to the stake holders is disseminated in the form of circulars, UMS announcements, hand bills etc. as deemed appropriate.

The University holds the right to amend any of the frame work points without any prior information and announcement.